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Exceptional - 4.9 out of 5 
An in-person survey is a great way to get a tailored removal quotation depending your needs.
For in-person surveys, most customers receive a quotation the next working day. During the survey we will ask you a few questions about the services you require such as if you would like us to do the packing and if you have any valuable or sentimental items that need special packing.
Images of special items can be captured during the survey, which helps the packing crews understand your requirements. As you walk around each of the rooms our surveyor will use our inventory system which automatically calculates the volume as each item is entered. After the survey we can discuss a timetable with you.
A video survey is a very convenient way to get a removal quotation. It’s quick, highly accurate and most customers usually receive a quotation on the same working day. Book your survey in 3 easy steps!
- Arrange the day and time for the survey
- Download and install the Microsoft Teams app to your mobile or tablet
- On the day and time of the survey open our email and click on the link
- You will connect with our trained surveyor at the time & date agreed upon via live video
Please click on the appropriate link below to download the Microsoft Teams app ready for your appointment.
On the day of your appointment, you will receive an email from our surveyor, inviting you to a Microsoft Teams meeting. To join the meeting, please select the option that says ‘Click here to join the meeting’. If you have a Teams account, sign in using your credentials, or sign in as a guest if you don’t have one. Next, you will be prompted to allow access to your camera and microphone, click ‘OK’ to proceed. This will enable you to join the meeting. Once you’re connected, make sure your camera and microphone are turned on, as shown in the image below.
During your Video Survey, we will need to see all of the items that you will be moving. Here are a few simple things that you can do, prior to your scheduled appointment, that will help us to conduct the Video Survey as efficiently as possible:
- Fully charge your mobile phone (or tablet)
- Connect to your wifi network (if available)
- Be prepared to open up all wardrobes and cabinets and drawers (especially in the kitchen)
- Be prepared to turn on all lights
- Have ladder access and a light to the loft/attic
On the day and time of your appointment we will email you a link. Please click on the link and the app will connect your device to ours.
FAQS
Video Survey
Learn how our convenient video surveys streamline your moving process, providing accurate quotes quickly and efficiently.